Privacy Policy

1. Introduction

Our company is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services in compliance with Paraguayan laws.

2. Information We Collect

We may collect the following types of information:

Personal Identification: Name, email address, phone number, and Tax ID (RUC) if applicable.
Technical Data: IP address, browser type, and usage data collected through cookies.
Commercial Data: Information related to inquiries or service requests.

3. Purpose of Data Processing

Your data is processed for the following purposes:

To provide and manage our services.
To respond to your inquiries or support requests.
To comply with legal and tax obligations under Paraguayan law.
To send promotional communications (only with your prior consent).

4. Legal Basis for Processing

In accordance with Law No. 6534/20, we process your data based on:

Your explicit consent.
The necessity to fulfill a contract or pre-contractual measures.
Compliance with legal obligations in the Republic of Paraguay.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by statutory retention periods (e.g., tax or commercial records).

6. Data Security

We implement technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. However, no method of transmission over the internet is 100% secure.

7. Your Rights (Habeas Data)

Under Paraguayan law, you have the right to:

Access: Request a copy of the data we hold about you.
Rectify: Request the correction of inaccurate or incomplete data.
Delete: Request the deletion of your data when it is no longer necessary.
Object: Object to the processing of your data for marketing purposes.

To exercise these rights, please contact us at info@probienestar.com.

8. Third-Party Disclosure

We do not sell or rent your personal data. We may share information with trusted service providers (e.g., hosting, payment processors) or when required by Paraguayan judicial authorities.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Modified" date.

Last Modified: 31/12/2025